Dinamica Generale introduces Dina, a new AI-powered technical assistant designed to provide instant support on Dinamica Generale products directly from the field. Available via Telegram, Dina allows users to access technical information, troubleshoot issues, and receive product-specific guidance in real time – anytime, anywhere.
In daily operations, time is critical. Waiting for support responses or searching through manuals can slow down activities and increase machine downtime.
Dina changes this approach by offering immediate, structured, and reliable answers, enabling operators, technicians, and service teams to solve issues quickly and continue working without interruptions.
With Dina, users can simply open Telegram, ask a question in natural language, and receive a clear technical response within seconds.
The assistant supports:
In addition, Dina allows users to upload photos directly in the chat, improving diagnostic accuracy by providing contextual information from real field conditions.
Dina automatically adapts to the language used by the user, ensuring smooth interaction across international markets.
Available 24/7, Dina provides continuous support regardless of time zone or location, making it a valuable tool for global operations.
Dina currently supports a wide range of Dinamica Generale products, including:
The assistant will be continuously updated, with new products and functionalities progressively added to expand its technical coverage.
Dina is built to support the entire value chain:
Dina is part of Dinamica Generale’s vision of delivering connected, data-driven solutions, where information is not only collected and analyzed, but also made immediately accessible to support decision-making and operations.
Dina, AI-powered technical assistant, is now available via Telegram.
Start chatting and get instant technical support for your Dinamica Generale products. Contact us to discover more.
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